Leading at Google: Tony Hsieh on Delivering Happiness
– Encourage employees to spend more time on the phone with customers, not less. They don’t have written scripts nor fixed time during which to complete a call. A complete opposite of the Call Centre Culture.
– Long term happiness is obtained by being part of a movement that is larger than yourself. Focus on that first and then top it up with the other forms of happiness such as the Flow experience and Momentary Pleasures.
Top Secret: The Battle for the Pentagon Papers
Wow. What A Brilliant Play. Infact I have a good mind to hear it all over again. The play is on Washinton’s Post decision to publish excerpts of The Pentagon Papers, a top-secret document about the Vietnam war, which “demonstrated, among other things, that the Johnson Administration had systematically lied, not only to the public but also to Congress, about a subject of transcendent national interest and significance”.
The play beautifully brings out issues of how much freedom of press should there be in a democracy and how responsible should they be. Very timely in today’s era.
Court Room dramas don’t get more exciting than this. I highly recommend clicking the link and hearing the sample audio available. I did. I was hooked and bought this audio drama. Boy, was it well worth it. I later bought the DVD and watched it all over again. A brilliant court-room drama that exercises one critical thinking and questioning skills. How do you look at a situation impartially. Devoid of emotion, prejudices and give your view completely based on facts. You think you can do that? Would you test your theory/view before airing it? Hear this play to know where you stand.
The play is about a boy who is convicted of killing his father based on overwhelming evidence. The jury battle out their views over the course of this play till the reach a conclusion.