Jul 30, 2007
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Before even you even step into our office, you would be first greeted by the chirping sound of love birds as they cheerfully twitter away in the spacious menagerie we’ve placed just outside. And while you are are seated waiting for our Property Advisor to attend to you (which we ensure is as short as possible), we’ve installed two large aquariums, for you to enjoy, each ten feet in length. One containing fresh water fish the other sea water creatures (which includes Sea Anemone, Eels and a hermit crab that keeps changing it’s shell). Oh, getting to watch these fish at feeding time is a marvel on it’s own.
At reception we’ve placed a 6 feet tall board with our customer care policy printed, which boldly proclaims that when you send us an email, we respond within 24 hours (note: it’s not the next working day, but 24 hours flat from any day of the week). We ensure not a single client’s b’day or anniversary goes unwished and each card is signed by one of the Directors at Vakil Housing. Infact some of our clients may have even experienced a personal greeting, when some of the Vakil Housing gang go down to the client’s office/home, holding a cake in one hand and a bouquet in the other, and while he/she cuts the cake we sing and try to make his/her day as special as possible.
At Vakil Housing we try really hard to create a “Wow” experience for our customers. Hence, in a small way I can relate with Apple’s efforts to create an experience with their loyal customers who stood behind lines to purchase their very first iphone, as mentioned by Chanpory Rith here. Since, this took place not at their main flagship Apple Store, but at a smaller store within a mall, hence it must have been Apple’s policy to make customers as comfortable as possible at all their stores. Chanpory talks about getting free rounds of Starbucks Frappucino’s & cookies while waiting, Apple employees coming out and conducting quizes giving out Apple t-shirts as gifts as spot prizes. And then when they actually finally enter the store, Apple employees gather around them cheering and applauding them and finally as they leave the store a security officer escorts them to their car. A “Wow” experience indeed!
Aug 1, 2006
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A pretty good likeness, don’t you think?
Apr 1, 2006
Posted by admin in Uncategorized | 19 comments
Vakil Whispering Woods Phase 3: We will be shortly releasing 200 Plots of 40*60 & 50*80 dimensions sprawled over 67 acres of landscaped area. This project is approved by BMRDA and housing loans from a number of financial institutions are available.
We invite you to book the choice plots before we formally launch the project through heavy advertising blitz.
Contact us at: +9180-41193293 Email: info@vakilhousing.com
Highlights of the project:
* Mini Golf Putting Range.
* 7 ft. high compound wall on the perimeter, making the project an impregnable fortress.
* 24 hours security. Round the clock there’ll be guards stationed at strategic places all over the layout ensuring that you and your family are safe from harm’s way.
* More than 50% of open area with lung space.
* Wide tree lined Roads, 60 ft./50 ft. wide; side roads 40 ft wide.
* An area marked for mini-commercial complex.
* Clubhouse with a host of modern recreational activities.
* Volley ball/ basketball courts.
* Cricket pitch.
* A skating rink
* An extra large children’s playground
* Jogging track
* An amphitheatre
* An area marked for mini-commercial complex.
* 2 fully furnished guest rooms.
* Butterfly Park.
* Mini Fruit Orchards
* Water, sewage and electricity point terminating at each plot.
* Huge landscaped gardens.
* Large water tank for continuous water supply.
* Telephone Connection.
Jan 14, 2006
Posted by arif in Uncategorized | 12 comments
The much-awaited, always rave-reviewwinning, Vakil Housing Calendar, for 2006, is finally released! Garam garam just off the presses, copies of these calendars are already in the mail to all on this mailing list whose mailing addresses we do have. But just in case if you think your address is not with us or not updated, please send reply to this mail or post your comment and we’ll have it sent across to you pronto!
We’ve really enjoyed compiling the 2006 calendar. This year’s title is “Vakil’s Charming Chinnu-Minnu’s.” But I’ve given away enough already. For the rest you’ve gotta wait for the calendar. Once you do receive it, please do post your comment. We would LOVE to know what you think of it.
Belated Happy New Year Everybody!
Team-Vakil Housing
Ps. Teaser pics below:
Dec 26, 2005
Posted by arif in Uncategorized | 1 comment
Hi Pakeeza,
I must confess that it was a pleasant surprise for me to celebrate my birthay ( which I don’t normally do ). It was fantastically organised by you and team – Vakil. It just reminded me of my younger days when we would eagerly look forward to those special days & occasions.
Well all I can say is that this step is a great way to define ” Customer Delight ” . I am truly amazed with all your efforts today and for sure, I am a permanent member of the Vakil Family. Initially I had thought I would sell off my plot but after today I dont feel I will do that !
Please do send me the snapz . Thanks once again !
Santosh Mari
Vakil Whispering Woods, Plot no. 068
Aww..gee, thanks Santosh! We’re just happy we could make your special day…a little more special!
Team Vakil
